Mini Wi-Fi 5 USB adapter only supports 5.0 GHz connection. A 2.4 GHz connection travels farther at lower speeds, while 5 GHz frequencies provide faster speeds at shorter range. Try 2.4 GHz connection versus the 5.0 GHz connection. If several routers are using the same wireless channel (such as in densely populated areas), you can manually change the channel your router uses. You can find range extenders at any big box electronics retailer. Range extenders (also called wireless repeaters) simply take the signal from your wireless router and rebroadcast it, extending the usable range. If your wireless signal needs a boost, consider purchasing a Wi-Fi range extender. The coaxial output from the TiVo Bridge Plus is connected to a MoCA rated (5-2300 MHz) 3-way splitter for sending MoCA signals to 3 of my TVs. Walls, floors, and other obstacles degrade the signal, as do electrical appliances and other sources of interference. So, I just connected the roof-top antenna coaxial cable to the coax input of the TiVo Bridge Plus, then connected a CAT-6 ethernet cable from my router to the RJ-45 input of the TiVo Bridge Plus. The closer your TiVo device is to the router, the better the wireless signal strength. However, any signal slightly below the 80% (example 75-79 %) recommended signal is still ok but may exhibit intermittent connectivity issues such as pixelation/macroblocking and no connectivity. Recommended signal strength is 80% or higher. Please contact Blue Ridge support for further assistance.Good to Know Info about Wi-Fi connection: This may indicate your cable service has been disconnected, or is pending disconnection. Help! My Blue Ridge Stream box says my account has been locked. Run a speed test to ensure your internet is functioning normally.I have a spinning circle when trying to watch TV. Video quality is of a lower resolution than expected. Help! Video does not play back correctly. Follow internet troubleshooting steps for your modem and router.If needed, select Network & Internet to choose your network and reconnect. From here you will be able to see if the box is connected to your network. Check that your Blue Ridge Stream is connected to the internet by pressing to navigate to TiVo Home > Settings > Device Settings. These symptoms are indicative of an issue with your Blue Ridge Stream device’s internet connection. Help! The Blue Ridge Stream says I lost internet connection, or gives me a V95 connection error.
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